Frequently Asked Questions

Below are the most common questions we receive about how Bonanza Comps works. If you need more help, feel free to contact us.

Is Bonanza Comps a legitimate business?

Yes. Bonanza Comps is a fully registered UK business operating legally under the laws surrounding skill-based prize competitions. We are not a gambling site and do not require a gambling license, as all of our competitions involve answering a skill-based question.

How do I enter a competition?

To enter a competition, simply choose your desired prize, answer the qualifying skill question, select how many entries you want, and complete your purchase. Once done, you’ll receive your entry numbers by email, and they’ll also be available in your account dashboard.

How are winners selected?

All winners are selected at random from the pool of correct entries. We use either a random number generator or a live draw process. Each competition page will state how the draw will be conducted, and you can watch many of our draws live on our social media platforms.

What happens if I answer the question incorrectly?

Only entries with the correct answer to the skill-based question are entered into the draw. If you answer incorrectly, your entry will not be included, and no refund will be given. This is required to comply with UK regulations for skill-based competitions.

How will I know if I’ve won?

If you win, we will contact you directly using the email address and phone number you provided at checkout. We also announce winners on our website and social media platforms. Make sure your contact details are correct and up-to-date to avoid missing out.

How do I receive my prize?

All prizes are delivered free of charge to UK addresses. If you win a physical item such as a car or tech bundle, we will arrange secure and insured delivery. For cash prizes, we will transfer the winnings directly to your UK bank account, usually on the same day.

Is there a limit to how many tickets I can buy?

Yes, each competition has a maximum number of entries allowed per person. This varies depending on the draw and is shown clearly on each competition page. We do this to keep things fair for everyone.

Can I get a refund?

No, we do not offer refunds on entries once a purchase is complete. This is clearly stated in our terms and conditions. Please make sure you are happy with your competition and your answer before completing payment.

What are my odds of winning?

Your odds are clearly defined on each competition page. We show the total number of tickets available and how many you have purchased. For example, if there are 1,000 total tickets and you buy 10, your odds are 1 in 100. No hidden odds, no surprises.

Do you ship prizes outside the UK?

No. At this time, Bonanza Comps only delivers prizes to winners within the United Kingdom. Entrants must also be UK residents and over 18 years old.

Is there a live draw?

Yes, many of our draws are streamed live on our social media pages. You’ll be able to watch the draw, see the winning number selected, and celebrate with us in real-time. Some draws are conducted using an independently verifiable random number generator.

Can I see who has won past competitions?

Absolutely. We proudly display our past winners on the website, along with prize photos and testimonials where available. Visit our Winners page to learn more.

How often do you launch new competitions?

We add new competitions regularly — usually every week. Be sure to check back often or follow us on social media to stay updated on the latest draws and early access deals.

Do I need an account to enter?

While you can browse competitions without registering, you’ll need an account to complete your entry and receive your ticket numbers. Creating an account is quick and free, and it helps us keep you informed and manage your entries securely.

How do I contact support?

You can reach our customer support team through the Contact Us page. We aim to respond to all queries within 24 hours.

Still have a question? Let us know — we're here to help!